1. Who We Are
Our website address is:
👉 https://cakeonrack.com
Cake On Rack is an online cake delivery service based in Gorakhpur, Uttar Pradesh, providing freshly baked cakes for various occasions.
If you have any questions regarding this policy, you can contact us at:
📧 cakeonrack@gmail.com
📞 +91 93697 81823
2. Information We Collect
When you use our website, we may collect the following information:
- Your name
- Email address
- Phone number
- Delivery address
- Billing details
- Order details
- IP address
- Browser type
This information is collected when you:
- Place an order
- Fill out a contact form
- Leave a comment
- Register an account
- Subscribe to updates
3. Comments
When visitors leave comments on our website, we collect:
- The data shown in the comment form
- Visitor’s IP address
- Browser user agent string
This helps us detect and prevent spam.
An anonymized string (hash) of your email may be shared with the Gravatar service to display your profile picture if you use it.
4. Media Uploads
If you upload images to our website (for example, custom cake references), please avoid uploading images with embedded location data (EXIF GPS).
Visitors to the website may download and extract location data from publicly available images.
5. Cookies
We use cookies to improve your browsing experience.
Comments Cookies
If you leave a comment, you may choose to save your name, email, and website in cookies. These last for one year for your convenience.
Login Cookies
When you log in:
- Login cookies last for 2 days
- “Remember Me” keeps you logged in for 2 weeks
- Display preference cookies last for 1 year
When you log out, login cookies are removed.
Order & Session Cookies
We use cookies to:
- Maintain your shopping cart
- Process your orders
- Improve website performance
6. Embedded Content from Other Websites
Our website may include embedded content such as:
- YouTube videos
- Instagram posts
- Maps
- Payment gateways
Embedded content behaves exactly as if you visited those external websites directly.
These websites may collect data about you, use cookies, and track your interaction.
We are not responsible for the privacy practices of third-party websites.
7. Payments
We do not store your debit/credit card details on our servers.
All payments are processed securely through trusted payment gateways such as:
- UPI
- Net Banking
- Debit/Credit Cards
- Payment Gateway Providers
Payment providers may collect certain financial data as per their own privacy policies.
8. Who We Share Your Data With
We only share necessary information with:
- Delivery partners (for order fulfillment)
- Payment gateway providers (for payment processing)
- Hosting and technical service providers
We do NOT sell or rent your personal information to third parties.
9. How Long We Retain Your Data
- Order information is stored for accounting and legal purposes.
- Comments and related data may be retained indefinitely.
- Registered users can edit or delete their information at any time (except username).
Website administrators may access and manage user data when necessary.
10. Your Rights
You have the right to:
- Request a copy of your personal data
- Ask us to correct incorrect data
- Request deletion of your data (except where legally required to retain it)
To make such a request, email us at:
📧 support@cakeonrack.com
11. Data Security
We take appropriate security measures to protect your personal information, including:
- Secure hosting
- SSL encryption
- Secure payment processing
- Limited access to sensitive data
However, no online system is 100% secure.
12. Spam Detection
Visitor comments may be checked through an automated spam detection service.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be updated on this page.
14. Contact Us
If you have any questions regarding this Privacy Policy, please contact:
Cake On Rack
📍 Gorakhpur, Uttar Pradesh
📞 +91 93697 81823
📧 support@cakeonrack.com