1. What is the security of the payment made on the website?

We take payments online in such a secure way that all your information is encrypted when transmitted. We run SSL on all of our web pages so that there is no chance of compromising data.

2. What are the modes of payment?

We take payments through our payment processor and that allows you to use any debit card, credit card, paytm, or net banking, etc.

3. Are International debit cards or credit cards accepted?

Of course, yes! If you are living abroad, you can still order cakes online with your international debit card or credit card.

4. What is the security on the credit card/debit card?

There is a dual security mechanism to protect your financial information and assets. First, you order on the 256-bit highly secured SSL Cake On Rack website and then those debit cards or credit card institutions send you OTP to your phone numbers to authorize the payment. You can certainly refuse if you catch any malicious activities on your credit card or debit card.

5. Is there any other mode of payment?

Absolutely, yes! Nowadays BHIM payments or UPI payments are very popular and you don’t need to furnish any details to the service provider such as Cake On Rack. You can call our helpline to get our BHIM or UPI Id and then you can make payments easily and directly from your bank account.

6. Is Cash on Delivery (COD) available by you?

Sorry, we don’t offer cash on delivery. Customers need to pay upfront in full amount to get the order processed.

7. Are there other ways to protect my credit card/debit card?

Yes! You can register for a 3D secure password if you own a VISA or MasterCard. These services are named as ‘Verified by VISA’ or ‘MasterCard Secure Code’ respectively.